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Virtual care with clinical continuity

Rayterton Telemedicine & Video Consultation

A virtual care platform for video consultations, patient intake, clinical notes, and follow ups. Support appointment scheduling, secure video sessions readiness, chat and file sharing, documentation integrated to EMR, e-prescription, lab and radiology orders, and payment capture. Enable hybrid care journeys from teleconsult to onsite visit seamlessly.

Video consultation and patient intake
EMR integrated notes and orders
e-Prescription and follow up workflows
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Share your specialties, scheduling model, and remote care goals, we will prepare a tailored prototype
Operational outcomes
Hybrid Care
Online to onsite
  • Expanded access and appointment capacity
  • Faster follow ups and continuity of care
  • Integrated documentation and e-orders
  • Improved patient experience and retention
Patient journey

End to End Teleconsult Workflow

From scheduling to consultation, documentation, orders, payment, and follow up. Support hybrid pathways that can convert teleconsult patients into onsite services when needed.

Designed for clinician efficiency

Structured templates, quick history capture, and EMR context reduce time spent on documentation. Keep clinical continuity across virtual and onsite visits.

Designed for patient convenience

Simple scheduling, guided intake, reminders, and follow up instructions improve adherence and satisfaction. Support secure communication readiness.

Scheduling

Appointments, Intake, and Pre-Consult Preparation

Collect structured patient data before the session. Reduce delays and ensure readiness for clinical decision making.

Teleconsult scheduling

Time slots by doctor and specialty, capacity limits, and reschedule rules with reminders readiness.

Patient registration and verification

Patient identity verification, profile management, and consent capture readiness.

Pre-consult questionnaires

Structured intake forms per specialty including symptoms, history, and risk screening.

Document and photo upload

Upload lab results, photos, and previous documents for clinical context and continuity.

Insurance and payment readiness

Eligibility checks and payment capture readiness based on policy rules and services.

Reminders and notifications

Automated reminders via SMS, email, or WhatsApp readiness to reduce no-shows.

Video consultation

Video Session, Chat, and Clinical Notes

Conduct consultations with video and secure chat readiness, and document clinical notes that sync into the EMR.

Secure video consultation readiness

Video session controls, waiting room readiness, device checks, and session logging.

Secure chat and file sharing

Chat with structured templates and share documents within the consultation context.

Clinical note templates

SOAP notes and specialty templates with structured fields and quick selections.

Clinical attachments

Attach photos, documents, and patient shared files to the visit record.

Consent and compliance logs

Consent capture readiness, access logs, and audit trails for compliance and governance.

Session summary and follow up plan

Provide patient friendly summaries, instructions, and next steps with follow up scheduling.

Orders and prescriptions

e-Prescription, Orders, and Referrals

Generate prescriptions, lab and imaging orders, and referrals directly from the teleconsult, with integrated workflows for fulfillment.

Care actions from teleconsult

  • e-Prescription with medication history and allergy checks readiness.
  • Lab orders with sample scheduling and result delivery readiness.
  • Radiology orders and scheduling handoff readiness.

Fulfillment and continuity

  • Pharmacy fulfillment readiness: pickup or delivery workflows.
  • Integrated results review and follow up appointment creation.
  • Referral letters and onsite visit conversion readiness.
Operations

Provider Operations, Quality, and Analytics

Monitor telemedicine operations with dashboards for volume, utilization, no-shows, and patient satisfaction readiness.

Provider schedule and utilization

Utilization and idle time by doctor and specialty, with capacity planning readiness.

No-show and cancellation analysis

No-show rates, cancellation reasons, and improvement actions for patient retention.

Quality and documentation compliance

Documentation completeness and guideline adherence readiness with audit trails.

Patient satisfaction readiness

Feedback collection and satisfaction dashboards to improve service experience.

Security and audit logs

Access logs, session records, and data governance controls for compliance.

Export and BI readiness

Export telemedicine KPIs to enterprise dashboards and management reporting.