Incident reporting forms
Structured forms for falls, medication errors, transfusion events, device failures, and near misses.
Patient safety and infection surveillance
Rayterton Quality, Incident & Infection Control
A governance platform for quality improvement, patient safety incidents, and infection prevention and control. Capture incidents and near misses, triage severity, run investigations and root cause analysis, manage CAPA actions, monitor infection surveillance indicators, and produce audit ready compliance reports for accreditation readiness.
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Operational outcomes
Safer Care
Detect to prevent
- Higher incident reporting completeness
- Faster investigations and closure
- Better infection control surveillance
- Audit ready compliance reporting
Incident reporting
Incident, Near Miss, and Patient Safety Event Management
Capture incidents across wards, clinics, OT, and support units. Standardize classification, severity scoring, and triage for timely response.
Severity and risk scoring
Classify severity and likelihood with risk matrix readiness for prioritization.
Triage and assignment
Assign cases to safety officers and unit leads with SLA timers and escalation readiness.
Attachments and evidence
Upload photos, documents, device logs, and supporting evidence with audit trails.
Anonymous reporting readiness
Optional anonymous mode readiness to encourage reporting and improve safety culture.
Incident timeline and audit logs
Complete timeline of actions, updates, and approvals for governance and compliance.
RCA and CAPA
Investigation, Root Cause Analysis, and Corrective Actions
Run investigations using standardized RCA tools, identify root causes, and track CAPA actions with owners, due dates, and verification.
Structured investigations
Collect statements, timelines, and contributing factors. Use RCA templates such as fishbone and 5 whys readiness. Ensure consistent investigation quality across units.
Closed loop improvement
Convert RCA findings into corrective and preventive actions with tracking, verification, and effectiveness checks.
RCA templates
Fishbone, 5 whys, and contributing factors library with guidance notes.
CAPA action tracker
Assign actions with owners, due dates, dependencies, and evidence requirements.
Effectiveness verification
Verify CAPA effectiveness with follow up audits and outcome measurement readiness.
Policy and SOP linkage
Link incidents and CAPA to SOP updates and staff training assignments readiness.
Committee review workflow
Review and approval flows for patient safety committees with meeting minutes readiness.
Escalation for high severity
Escalation workflows and leadership notifications readiness for sentinel events.
Infection control
Infection Surveillance and IPC Programs
Monitor healthcare associated infections and IPC compliance indicators with structured surveillance, alerts, and periodic reporting.
HAI surveillance registry
Track HAIs readiness including CLABSI, CAUTI, VAP, SSI, and outbreak clusters.
Case definition and validation
Standard definitions readiness and validation workflows to ensure consistent reporting.
Isolation and cohort tracking readiness
Track isolation needs, cohort wards, and infection control measures for patients.
Hand hygiene compliance readiness
Capture audits, compliance rates, and improvement plans per ward and unit.
Environmental and sterilization audits
Cleaning schedules, audit checklists, CSSD coordination readiness, and compliance tracking.
Outbreak alerts and response
Threshold alerts readiness, outbreak investigation logs, and response action tracking.
Compliance
Audits, Accreditation Readiness, and Reporting
Produce audit ready documentation and performance reports for accreditation, internal committees, and regulatory submissions readiness.
Audit readiness
- Complete case files with evidence, actions, and closure approvals.
- Compliance dashboards for policies, training, and audit schedules readiness.
- Document control linkage readiness to SOPs and revisions.
Performance reporting
- Incident rates by unit, category, and severity with trend analysis.
- HAI indicators and IPC compliance rates with monthly reports readiness.
- CAPA closure SLA and effectiveness analytics for governance.