Standardized flow and statuses
Track each visit and admission with clear stages and responsible roles. This supports operational discipline and simplifies reporting.
Outpatient and Inpatient Operations
Rayterton Outpatient and Inpatient Management
A patient flow and ward operations suite that helps hospitals and clinics run smoother from arrival to discharge. Manage registration, visits, triage, clinic rooms, admissions, transfers, bed control, discharge planning, and operational visibility with strong audit trails and role based access.
Request OP IP Demo
Share your current patient flow and bottlenecks, we will prepare a tailored prototype
Operational outcomes
Flow Control
OP and IP
- Reduced waiting and faster service turnaround
- Cleaner admission and discharge processes
- Better bed utilization and ward throughput
- Strong traceability for billing and claims
Unified patient journey
One Journey From Arrival to Discharge
Outpatient and inpatient workflows are connected with consistent statuses, time stamps, and handoffs. This makes it easier to coordinate care, plan resources, and prevent data gaps.
Connected to clinical and revenue cycle
Patient flow events connect to EMR documentation, orders, results, pharmacy dispensing, billing, and claims readiness.
Outpatient
Outpatient Management
Manage high volume clinic operations with fast registration, queue control, triage routing, room assignments, and visit completion tracking.
Registration and visit creation
Create visits fast with payer selection, clinic selection, doctor assignment, and visit priority.
Triage and routing
Triage status, priority levels, and routing to the right service based on symptoms and policy.
Room and doctor load visibility
See live room load and doctor workload to prevent congestion and improve service time.
Visit timeline and audit trail
Track arrival, triage, called, in service, completed, and no show with complete time stamps.
Order coordination
Send lab and imaging requests and track completion so the patient journey stays continuous.
Follow up and referrals
Create follow up visits and internal referrals with consistent patient context and visit history.
Inpatient
Inpatient Management
Control admissions, bed allocation, transfers, and discharge planning with real time ward visibility. Designed to reduce bed blocking and improve throughput.
Admission request and approval
Create admission orders with diagnosis context, unit requirements, class, and payer eligibility.
Bed allocation and reservation
Allocate beds by ward, class, gender rules, isolation needs, and equipment availability.
Transfer and escalation
Manage transfers across wards and levels of care with reasons, approvals, and handover tracking.
Discharge planning
Plan discharge date, readiness checklist, instructions, and follow up coordination.
Ward census and occupancy
Real time census, occupancy rate, and bed turnover time by ward for daily operations.
Patient movement timeline
Full timeline of admission, transfers, procedures, and discharge for audit and analysis.
Coordination
Care Coordination and Service Handoffs
Ensure each handoff is visible and trackable across nursing, pharmacy, lab, radiology, OT, and billing so no step is missed.
Handoffs that stay connected
- Connect OP to IP admissions without re entry of patient context.
- Service status tracking for orders and results.
- Clear responsibilities by role with full audit trail.
Operational controls
- Bed block reasons and resolution tracking.
- Exception handling for no show, cancellations, and re schedule.
- Daily ward rounds view and workload signals.
Visibility
Dashboards and Performance Monitoring
Leadership gets real time visibility on clinic throughput, ward occupancy, length of stay, discharge turnaround, and service bottlenecks.
Outpatient waiting time
Track waiting time by clinic, doctor, time window, and patient type for service improvement.
Bed occupancy and turnover
Occupancy rate, bed turnover time, and bed block analysis by ward and class.
Length of stay monitoring
Track LOS trends by diagnosis, ward, doctor, and payer type to improve throughput.
Discharge turnaround
Identify delays caused by pharmacy, billing, documentation, or transport readiness.
Service bottleneck map
Detect bottlenecks across triage, consultation, lab, imaging, and OT scheduling.
Audit and compliance summary
Review access logs, status changes, and policy compliance across key operational activities.