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Mobile apps for patients and care teams

Rayterton Health Services Mobile Apps

A suite of mobile applications for patient services, care team workflows, and field operations. Support patient registration and appointments, queue tracking, lab results viewing, medication reminders, telemedicine, payments readiness, and secure messaging. Enable care team mobility for rounding, task lists, nursing documentation, home care visits, and incident reporting readiness, with offline capable workflows.

Patient services and engagement
Care team mobility and tasking
Offline capable field workflows readiness
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Operational outcomes
Mobile First
Anytime access
  • Higher patient engagement and satisfaction
  • Faster care team task execution
  • Reduced waiting and administrative friction
  • Better continuity across services
Patient app

Patient Facing Mobile App Features

Provide a modern patient experience from registration to follow up, including appointment management, queue visibility, results access, and payments readiness.

Registration and profile

Self registration, identity verification readiness, patient profile, and dependents management.

Appointments and queue tracking

Book appointments, view queue position, and receive visit reminders with clear instructions.

Lab and radiology results

View results, reports, and trends with doctor notes readiness and interpretation guidance.

Medication reminders

Medication schedules, adherence reminders, and refill requests readiness.

Telemedicine access

Join video consultations, chat with care teams, and upload symptoms and photos readiness.

Payments and invoices readiness

View invoices, pay bills readiness, download receipts, and track insurance coverage.

Care team

Care Team Mobility and Clinical Tasking

Enable doctors and nurses to manage tasks and documentation on mobile, support rounding, orders review readiness, and secure communications.

Task lists and rounding

Patient lists by ward and clinic, rounding checklists, vitals review, and clinical tasks. Support handover readiness between shifts.

Secure communication

Secure messaging, team channels, and escalation readiness to physicians, lab, pharmacy, and management.

Nursing documentation readiness

Nursing notes, care plan checklists, and task completion with timestamps and audit logs.

Vitals and observation capture

Capture vitals at bedside and sync to EMR with alerts for abnormal readings readiness.

Orders and results review readiness

Review lab and imaging results, acknowledge critical results, and document actions.

Medication administration support

Medication checks, administration logs readiness, and documentation for safety compliance.

Incident reporting readiness

Report incidents and near misses from mobile with attachments and rapid escalation.

Offline mode readiness

Offline forms and cached task lists readiness for poor connectivity environments and sync when online.

Field operations

Home Care and Field Service Mobility

Support home care and visiting nurse teams with visit schedules, check-in and check-out, route readiness, and structured documentation on mobile.

Visit schedule and assignments

View assigned visits, patient details, care package, and checklists for each visit.

Check-in and check-out readiness

Timestamped check-in and check-out, location proof readiness, and visit completion status.

Route planning readiness

Route suggestions and travel time readiness for multi-visit days and territory coverage.

Clinical documentation on field

Vitals capture, nursing notes, wound documentation, and escalation actions on site.

Patient communication readiness

Call or message patients for coordination readiness and update arrival status.

Sync to EMR and billing readiness

Sync visit outcomes into EMR and capture billable services readiness for revenue cycle.

Security

Mobile Security, Governance, and Compliance

Protect patient data with secure authentication, device controls readiness, and audit trails for all activities.

Security controls

  • SSO readiness, MFA readiness, and role based access for all users.
  • Session controls, device binding readiness, and remote logout capabilities.
  • Encrypted storage readiness and secure API communication.

Audit and compliance

  • Audit logs for key actions: view records, update notes, submit orders readiness.
  • Consent enforcement readiness for viewing sensitive results and records.
  • Privacy controls and data retention policies for mobile generated data.