Master Data & Channel
Products and SKUs, customers, territories, hierarchies, and numbering control across documents and channels.
Pricing & Promotions
Price lists, discount rules, bundles, buy X get Y, and channel specific overrides with governance.
Order Capture & Allocation
Web and mobile order entry with credit checks, ATP or CTP, and allocation priorities by channel or region.
Inventory & Reservations
Real time stock by warehouse and bin with holds, substitutions, and backorders to protect service levels.
Fulfilment & Delivery
Pick pack ship with WMS or wave picking, trip and route assignment, plus proof of delivery status updates.
Returns & Claims
RMA authorization, restock or scrap processing, damage and short claims, and deduction tracking.
Sales Programs
Promotions accruals, rebates, and settlement workflows with a complete audit trail.
Van Sales & SFA
Beat plan and outlet visit support, merchandising, offline order capture, and surveys for field execution.
AR & Credit Control
Customer credit limits, ageing snapshot at order time, holds and releases for controlled order-to-cash.
Analytics & BI
Sales, coverage, inventory turns, OTIF, route cost, and region or channel KPIs for management decisions.
Security & Governance
RBAC and SSO options, approvals, audit logs, and integration resilience controls such as retries and limits.
Integrations
ERP and finance, WMS and TMS, SFA and mobile, EDI and AS2 or AS4, plus webhooks and REST APIs.